top of page
-
What if I don't know what my SKU, or UPC is for the firearm.If you have the box for the firearm the UPC is the number below the barcode, please include all numbers even the check digits on the sides. If your firearm doesn't have a box, or the information on the case, do your best. The more accurate the information the better we are to accurately replace the firearm should we have to.
-
How many firearms can I put on each contract?Each contract is unique to each firearm (serial number). You will need to purchase additional contracts for multiple firearms.
-
Do I have to actually fire my firearm?No, if the self-defense scenario does not involve the discharge of a firearm, but it is still confiscated you are covered.
-
Is my contract transferable to someone else?No. The contract is tied to the purchaser for the life of the contract.
-
How do I redeem my contract?When your firearm gets confiscated, go here and submit your evidence report. Our legal team will review for redemption.
-
What if my firearm is lost or stolen?That firearm would not be covered, as it is not a justified use of lethal force that resulted in the loss of the firearm.
-
How can I view all my firearms that are protected?Login to your account and head to your profile. Then select "My Orders". Open each order to view the SN attached to each contract.
-
How do I cancel my subscription?Make sure you are logged into your account and go here to submit a cancellation form. If you have issues with that, email us at info@maxxsafeprotection.com with your serial number you would like to cancel, and we will process it. Your contract will remain in effect until the end of its term.
-
Do you need the one you send me back if my old firearm is released?No, your replacement is yours to keep.
-
I pay monthly for a self-defense insurance policy. Do I even need this?Yes, the three major carriers either do not cover firearm replacement, or place burdensome restrictions on obtaining a replacement firearm.
-
How do I sell your service in my store?To apply to become a dealer for MaxxSafe go here.
bottom of page